A: The Syndicate is reserved for verified operators, integrators, and partners working with NDAA/Blue UAS–compliant systems within Canada and the United States. Requests are reviewed within one business day.

A: Complete the access form on the Request Syndicate Access page. You’ll receive an approval email with your login credentials once verified.

A: Pricing and purchasing functions are only visible to approved Syndicate members. Once logged in, full catalog details will appear.

A: No, each account must be tied to an individual user for security and access control. Contact support if you need to link multiple team members.

A: In-stock items typically ship within 3-5 business days. Lead-time or build-to-order items may take longer depending on vendor and configuration.

A: No. We exclusively ship within North America.

A: In-stock items typically ship within 3-5 business days. Lead-time or build-to-order items may take longer depending on vendor and configuration.

A: You’ll receive tracking updates automatically via email once your order is fulfilled. You can also check your order status in your Syndicate account.

A. UAS Nexus Service supports system configuration, integration, tuning, upgrades, and mission-driven changes across your fleet. If it can be done, we can do it. Instead of one-off fixes, we help teams maintain reliable, adaptable systems over time. For a high-level overview of how our service model works, visit the UAS Nexus Services overview.

A. We help align your hardware stack, radios, autopilot settings, and payload interfaces so everything operates as a unified system. Typical support includes validating components, configuring flight controllers and radio links, and establishing reference builds based on PLATFORM ONE or your current airframes. To get started, reach out through the form on our Services page with a brief summary of your setup and mission goals.

A. Yes. Our Platform Engineering service can assist with PLATFORM ONE–based builds or custom configurations, including mechanical and electrical adjustments for new payloads, radios, thermal needs, or power distribution. If you’re evaluating PLATFORM ONE or exploring a custom frame, contact us through the PLATFORM ONE or Services pages and we’ll follow up with scoping details.

A. We provide continuing support as your system and mission needs evolve, including remote troubleshooting, configuration updates, tuning guidance, and recommendations for firmware or component changes. If you’re interested in a longer-term support relationship, you can note this when submitting an inquiry through the UAS Nexus Services page.

A: Platform One supports most PX4, ArduPilot, Betaflight, and INAV, including the majority of FPV flight controllers.

A: Email tech@uasnexus.com with your system details, firmware version, and log files if applicable. A member of our engineering team will follow up.

A: Verify cable integrity, power supply voltage, and UART configuration. Check that baud rates match and ensure MAVLink is enabled.

A: Platform One supports PX4, ArduPilot, Betaflight, and INAV, as well as autopilots from ModalAI, BrainFPV, and Auterion.